Refund policy
Return/Exchange
If you are not satisfied with your online purchase, please follow our guidelines for returns/exchanges using our enclosed free prepaid return label (USA only):
All returns must be postmarked within 30 days of receipt. Returns sent after this time will not be honored.
The merchandise must be in its original condition and unworn.
We do not refund shipping charges.
We do not accept returns/exchanges on custom-made products, special orders and sale merchandise. These sales are final.
We are not responsible for damages that occur during the care of an item, such as dry cleaning, washing or normal wear.
Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense.
HOW TO RETURN MERCHANDISE
Drop the package at your nearest USPS office or dropbox and send to the following:
DeMathaUniforms.com Returns/Exchanges
633 Lofstrand Road
Rockville, Maryland 20850
Please provide your packing slip receipt and notify which items you are returning. If you are making an exchange, please let us know the desired size for the exchange.
Please allow 5 business days from the time we receive your return in order to process the return/exchange. We will issue refunds only to the credit card originally used for the purchase. You will receive an email notice when the credit has been issued. If you have an inquiry, call 301.339.8466 or e-mail us at customerservice@demathauniforms.com.
DeMathaUniforms.com
Potomac Clothing LLC
633 Lofstrand Road
Rockville,MD 20850